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Technical Support

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Excluding Bank Holidays

About Us

Find out more about us and how we can help your business.

Why Choose Alpha Telecommunications & Services Limited?

As a VoIP/ Hosted System specialist, Alpha Telecommunications & Services Limited (AT&S) takes pride in our efficient customer service and exceptional one to one support. We ensure that all our clients have a dedicated account manager who will assist and support you every step of the way. Run your business while we plan, implement and support your technology.

At AT&S you will find a range of solutions for your business, whether you are looking for competitively priced broadband/telecom lines, VoIP/Hosted systems that will integrate into your existing CRM, softphones, mobile phones or complete unified communications, we will assist you in choosing the best solution for your business.

The investments you make must bring value to your business, working smarter, utilising the latest technology and the correct systems will improve revenue and lower costs.

Staying Connected

In today’s business market it’s essential to stay connected regardless of your location to boost coordination and communication.  Our team are highly experienced within the telecoms industry and are able to provide unbiased knowledge and information to enable you to select the right solution for your business. We will assist you in setting up and make changes throughout your tenure with us.

Remember, in the telecoms market, there isn’t a one fit solution.


Your most frequent questions answered

As businesses have evolved, so have the demands for 24/7 communications. A reception area, the local coffee shop, your car or a train – they have all replaced the office desk, fuelling the need to stay connected. Our solutions will help your business to adapt and thrive. 

VoIP systems are designed to go above and beyond traditional phone systems, not replicate them. All of our packages give you the core phone system functionality to support your business needs. With features that include making and receiving calls, voicemail and music-on-hold, you can use our systems to support all of your communication needs. Hunt groups are included as standard, this means that at no additional cost, you have all the tools you need to manage your inbound and outbound calls.

No matter how large your business becomes or where you are based in the UK, our VoIP solutions provide the tools neccessary to meet your business requirements. Select new numbers or keep your existing ones, the choice is yours. We can supply numbers for any location in the UK to meet your business demands.

Our VoIP solutions enable you and your teams to work and share information wherever they’re located, also ensuring that customers can contact you on demand. Your customers can now benefit from dynamic, real-time communication through our collaboration functionality. Interactive collaboration interface makes efficient teamwork a reality through a single pane. Chats, content sharing, collaborative white board sessions, pictures, videos, presentations, graphic and vocal annotations are all in one place. Colleagues can stay connected, regardless of their device or location.

Our VoIP solutions are able to be integrated with CRMs and office software, such as Outlook, allowing more seamless working. The integration feature will work with many different systems. From communication platforms such as Skype for Business and Outlook, to CRM systems such as Salesforce and Dynamics.

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